Privacy Policy

1. Information We Collect

We may collect certain types of information to operate and improve our services.

1.1 Information You Provide

• Email address
• Username or display name
• Account login credentials
• Communications with customer support
• Information submitted during event participation

1.2 Device Information

• Device model and operating system
• Unique device identifiers
• Advertising identifiers (such as Google Advertising ID)
• IP address
• App version
• Language settings

1.3 Gameplay and Usage Data

• Puzzle completion statistics
• Game progress and achievements
• Time spent in the app
• Event participation activity
• Interactions with advertisements

This data helps us improve game design, balance difficulty levels, and enhance the user experience.

1.4 Analytics Data

Analytics services may collect:

• Session duration
• Device information
• Country or region based on IP address
• App performance data

1.5 Advertising Data

• Advertising identifiers
• Device information
• Interaction with ads

This information is used to display relevant advertisements and measure ad performance.

2. How We Use Your Information

We use collected data to:

• Provide and maintain the Tesseract application
• Improve gameplay experience
• Monitor game performance and stability
• Provide customer support
• Prevent cheating, fraud, and abuse
• Manage and operate in-game events
• Deliver advertisements
• Comply with legal obligations

3. In-Game Events and Reward Programs

Tesseract may organize special in-app events, competitions, or challenges.

• Some events may be restricted to users located in India.
• Eligibility for rewards may require verification of account activity and compliance with event rules.
• Rewards may include gift cards, vouchers, or digital rewards.
• Rewards are non-transferable and may be subject to availability.

Final decisions regarding event results, eligibility, and reward distribution are determined solely by the Tesseract team.

Tesseract reserves the right to modify, suspend, or cancel events at any time to maintain fairness and security.

4. Sharing of Information

We do not sell your personal data.

However, we may share information with trusted third parties in the following cases:

Service Providers

• Cloud hosting
• Analytics
• Advertising services
• Customer support tools

Legal Requirements

• Comply with legal obligations
• Respond to lawful requests from authorities
• Protect our legal rights
• Prevent fraud or abuse

5. Third-Party Advertising and Analytics

Our application may integrate third-party services such as:

• Google AdMob (advertising)
• Google Analytics / Firebase (analytics)

For more information:

Google Privacy Policy:
https://policies.google.com/privacy

6. Data Retention

We retain user data only for as long as necessary to:

• Provide services
• Maintain accounts
• Resolve disputes
• Comply with legal obligations

7. Your Data Rights

• Access the data we hold about you
• Correct inaccurate information
• Request deletion of your account and associated data
• Opt out of personalized advertising (through device settings)

To request account deletion you may use the in-app deletion option or contact us via email.

Deleting your account permanently removes associated data including game progress and event participation.

8. Security

We take reasonable measures to protect user information from unauthorized access, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Children's Privacy

Tesseract is not intended for children under the age of 13.

We do not knowingly collect personal data from children under 13. If such information is discovered, it will be removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective immediately upon posting the updated version within the app or website.

11. Contact Us

If you have questions about this Privacy Policy, you can contact us:

Email: contact@tesseractchallenge.com